Billing help
How billing works, in plain language
Three things to know: what you're charged on day 15, where to find your invoices, and how renewal pricing works. No fine print, no surprises.
Day 15: the first charge
Your trial runs for the first 14 days. On day 15, your card is charged once for the plan you picked:
- Monthly plan: $12.00
- Annual plan: $72.00
Sales tax or VAT is added on top where required by your billing country. The charge appears on your statement as CONTEXT SPANISH. You'll get an email receipt within a few minutes.
Where to find invoices
Every successful charge generates a downloadable PDF invoice. To find them:
- Sign in.
- Click your avatar → Account settings.
- Open the Billing tab.
- Download or email any invoice from the history list.
Receipts are also emailed to your account address automatically — keep an eye on your inbox if you need them for expenses.
How renewals are priced
Your subscription renews automatically until you cancel:
- Monthly: renews each month on the same calendar day at $12.
- Annual: renews each year on the anniversary of your first charge at $72.
The price you signed up at is locked in for as long as your subscription stays active. If we ever change pricing for new customers, we'll email you at least 30 days before any renewal at a different rate, and you can cancel before then with no charge.
Quick answers
When exactly is the first charge?
What if my card fails on renewal?
Can I change plans mid-cycle?
Do you offer refunds?
Where can I cancel?
Still have a question?
Email hello@contextspanish.com and a real person will reply within one business day. For account access, password, or login issues, see hello@contextspanish.com.
