Billing help

How billing works, in plain language

Three things to know: what you're charged when you upgrade, where to find your invoices, and how renewal pricing works. No fine print, no surprises.

What you're charged

When you upgrade, your card is charged immediately for the plan you picked:

  • Monthly plan: $7.00
  • Annual plan: $59.00
  • Teacher plan: $129.00/year (14-day free trial — card required)

Sales tax or VAT is added on top where required by your billing country. The charge appears on your statement as CONTEXT SPANISH. You'll get an email receipt within a few minutes.

Where to find invoices

Every successful charge generates a downloadable PDF invoice. To find them:

  1. Sign in.
  2. Click your avatar → Account settings.
  3. Open the Billing tab.
  4. Download or email any invoice from the history list.

Receipts are also emailed to your account address automatically — keep an eye on your inbox if you need them for expenses.

How renewals are priced

Your subscription renews automatically until you cancel:

  • Monthly: renews each month on the same calendar day at $7.
  • Annual: renews each year on the anniversary of your first charge at $59.

The price you signed up at is locked in for as long as your subscription stays active. If we ever change pricing for new customers, we'll email you at least 30 days before any renewal at a different rate, and you can cancel before then with no charge.

Quick answers

Is there a free trial?

You can use the free tier as long as you like — every A2 story plus several featured full-access episodes are free, no card required. When you're ready for B1, B2, full audio, and the complete library, upgrade to $7/month or $59/year. If it isn't for you, email us within 7 days of your first charge and we refund — no questions asked.

What if my card fails on renewal?

We retry up to 3 times over the following week and email you each time. Your access stays active during retries. If all retries fail, the subscription pauses until you update your card in Billing.

Can I change plans mid-cycle?

Yes. Switch between monthly and annual any time from Billing. Annual upgrades are prorated against the time left on your current month.

Do you offer refunds?

Yes — 7-day money-back guarantee on your first payment (monthly or annual), no questions asked. After that, monthly plans cancel at the end of the current period and aren't prorated.

Where can I cancel?

Sign in → avatar → Account settingsBilling Manage subscription. You'll keep full access until the end of the period you already paid for.

Still have a question?

Email hello@contextspanish.com and a real person will reply within one business day.